PMMD | privacy policy

1. Introduction

This Privacy Policy describes how Pmmd L.L.C-FZ (“PMMD”, “we”, “us”) collects, uses, stores, and protects personal data when visitors use our website pmmd.net or submit project requests.
We follow UAE PDPL, GDPR, UK GDPR, and internationally accepted principles of transparency and fairness.

2. Key Definitions

• Personal Data: Any information identifying a person.
• Processing: Any action performed on Personal Data.
• Controller: Entity deciding how and why data is processed.
• Processor: External service provider processing data on our behalf.
• International Transfer: Sending data to another legal jurisdiction.

3. What Data We Collect

We collect data directly from users (name, email, city, company name, project description, selected services) and technical information automatically (IP, browser, device type).
We do not use analytics, tracking cookies, or marketing pixels.

4. Legal Basis for Processing

Where GDPR applies, legal bases include:
• Consent – when users submit forms.
• Legitimate Interest – communication, security, and business operations.
• Contractual Necessity – evaluating a project request.
Under UAE PDPL, processing is based on explicit user consent and legitimate purpose.

5. How We Use Personal Data

We use data to:
• respond to inquiries;
• contact users about projects;
• maintain security and functionality of the website;
• keep internal business records.
We never sell or share data for marketing or advertising.

6. Hosting & International Transfers

We work with third‑party hosting providers. Depending on configuration, data may be stored in the UAE, EU, or other regions.
We do not disclose exact server details for security reasons.
All transfers follow GDPR/UK GDPR safeguards.

7. Subprocessors

We may use:
• hosting infrastructure partners,
• email/communication service providers,
• IT security and maintenance tools.
We only use subprocessors with appropriate data‑protection guarantees.

8. Security Measures

We use:
• encryption,
• secure server configurations,
• access restrictions,
• monitoring and log reviews.
We regularly review systems for potential vulnerabilities.

9. Data Retention

Retention periods:
• Inquiry and communication data: 12–36 months.
• Technical logs: up to 12 months.
• Legal/administrative records: as required by law.
Data is deleted or anonymized after retention expires.

10. User Rights

Depending on your jurisdiction, you may request:
• access to personal data,
• correction of inaccurate data,
• deletion (“right to be forgotten”),
• restriction of processing,
• objection to processing,
• data portability (GDPR/UK GDPR),
• withdrawal of consent.
Contact: mail@pmmd.net

11. Data Breach Response

If a security incident occurs, PMMD will:
• detect and isolate affected systems,
• investigate the scope,
• notify affected users when required,
• take corrective measures.

12. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect data from minors.

13. Third‑Party Links

External websites linked from ours have their own privacy policies. We are not responsible for their practices.

14. Changes to This Policy

We may update this Privacy Policy. The “Last Updated” date indicates the most recent version.

15. Contact Details

Pmmd L.L.C-FZ
Meydan Grandstand, 6th floor
Meydan Road, Nad Al Sheba
Dubai, United Arab Emirates
Email: mail@pmmd.net